Contact support@rialza.app for account, privacy or product help. The usual response target is within 72 hours, but the mailbox is not monitored continuously.
Account help
Use password reset in the app for sign-in problems. Open verification or reset links only when you initiated the action. If you cannot access your account and have added a sign-in method, contact us from the linked email address where possible. If you used RIALZA as a guest without adding a sign-in method, tell us this when you contact support. For deletion requests, follow the Delete account instructions.
Community concerns
Use the in-app report and block controls and review the Community Rules. Community safety reports are handled within 24 hours of receipt. Confirmed offending material is removed and its responsible user is suspended from Community. You can also report inappropriate activity directly to support@rialza.app; include the post or comment identifier if available. The 72-hour general support target does not apply to Community safety reports.
Immediate danger
RIALZA is not an emergency or medical service and does not monitor users in real time. If you or another person may be in immediate danger, contact the emergency services available where you are. Do not wait for a response from RIALZA or Community.
Account deletion
Instructions are available on the Delete account page.